At “DogFriendlyTogether.co.uk” your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your membership, orders and to provide a more personalised experience on our site.
We take a number of measures within the web site code, the hosting and in our back up processes to increase the security of our members and customer’s information. However, we “BizGen Ltd in association with Poole Together Ltd. T/A DogFriendlyTogether.co.uk” do not guarantee complete security on stored information.
How Do We Use the Information We Collect?
When you become an “DogFriendlyTogether.co.uk” member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information. Some of this information is compulsory while other is voluntary.
We may use some of this information to improve and personalise your experience while logged in as a member. However, we will not publish your personal member data or demographic information for others to see, unless you have opted for us to do so within your member profile.
“DogFriendlyTogether.co.uk” will NOT share data with third parties. Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment.
We may use your demographic information (e.g. gender, date of birth, etc.) for several security purposes should you make a purchase from us, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.
Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilise this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximise your enjoyment of the site. Log files are not tied to personally identifiable information.
All “DogFriendlyTogether.co.uk” employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services and support services departments. The information is ID and password protected and our web security is reviewed on an ongoing basis.
Correcting/Updating Your Personal Information
After becoming a “DogFriendlyTogether.co.uk” subscriber you may correct/update your personal information by clicking on the 'Member' button at the top of any page when logged in, clicking the Edit Profile button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'Contact Us' section.
Links To Other Sites
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they may contain promotional materials from “DogFriendlyTogether.co.uk”, our parent company and sponsors “BizGen Ltd in association with Poole Together Ltd.” and from time to time our trusted partners. You may opt out of receiving our newsletters at any time on the 'Edit Profile' page.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
We may correct or supplement your address information with standardised postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our products and services.
Periodically, contests are run on our site. Sometimes contests are sponsored by our customers. To enter these contests you need only to enter your ID and password and your guess. At the time of entry, you may decide if you wish to have your first name and state posted on our site if you are the winner. Winner’s names are NEVER shared with our customers without their consent.
Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyse our demographic information. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.
Your Feedback is Always Welcome
You can reach us at:
C/O BizGen Ltd
34 Coventry Close
Or you can reach us at:
C/O Poole Together Ltd.
2 Lansdowne Crescent
t. 01202 332192
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